Privacy Policy
Last updated: February 26, 2026
This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.
We use Your Personal Data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.
Interpretation and Definitions
Definitions
For the purposes of this Privacy Policy:
- Application refers to Sehatk, the software program provided by the Company.
- Company (referred to as “the Company”, “We”, “Us” or “Our”) refers to Fivecode, Kuokkatie 5, Finland. The Company acts as the Data Controller for the purposes of applicable data protection laws.
- Country refers to: Finland.
- Personal Data means any information that relates to an identified or identifiable individual.
- Service refers to the Application.
- Service Provider means any third party who processes data on behalf of the Company.
- Usage Data refers to data collected automatically from the Service.
- You means the individual accessing or using the Service.
Collecting and Using Your Personal Data
Types of Data Collected
Personal Data
While using Our Service, We may collect the following Personal Data:
- Email address (required for account creation)
- First and last name
- Phone number
- City (We do not collect full street address or postal code)
- Date of birth
- Gender
- Profile photo (stored to display your profile in the app)
- Health-related information: When booking an appointment, You may optionally provide a description of Your medical issue or reason for the visit. This information is considered sensitive data and is processed solely to facilitate the appointment with the selected doctor.
- Usage Data
By voluntarily providing health-related information, You explicitly consent to the processing of that data for the purpose of facilitating medical appointments.
Usage Data
Usage Data is collected automatically and may include Your IP address, device type, operating system, browser type, unique device identifiers, and diagnostic data.
With Your permission, We may access Your Device’s camera or photo library solely for uploading or updating Your profile photo. You may enable or disable this access at any time in Your device settings.
Legal Basis for Processing (EEA Users)
If You are located in the European Economic Area (EEA), We process Your Personal Data on the following legal bases:
- Performance of a contract (to provide the Service and manage appointments)
- Explicit consent (for health-related information)
- Legitimate interests (service improvement, security, fraud prevention)
- Legal obligations (where required by law)
Use of Your Personal Data
We may use Personal Data for the following purposes:
- To provide and maintain the Service
- To manage Your account
- To facilitate medical appointments
- To contact You regarding appointments or service updates
- To respond to support requests
- To comply with legal obligations
- To improve and analyze the Service
Sharing of Personal Data
- With Service Providers: We use Firebase (Google) for authentication, cloud storage, and notifications.
- With Doctors: When You book an appointment, We share Your name, appointment details, and any medical description You provide with the selected doctor. Doctors act as independent data controllers for the medical services they provide.
- Business Transfers: In connection with mergers or acquisitions.
- With Your consent: For other purposes where You agree.
Retention of Your Personal Data
We retain Personal Data only as long as necessary:
- Account information: Duration of account + up to 24 months after deletion
- Appointment and health data: As necessary to provide the Service and comply with legal obligations
- Usage data: Up to 24 months for analytics and security
After retention periods expire, data is securely deleted or anonymized. Encrypted backup copies may remain temporarily according to our backup retention schedule.
International Transfers
Your Personal Data may be transferred outside Finland or the EEA. Where required, We rely on appropriate safeguards such as Standard Contractual Clauses approved by the European Commission.
Your Data Protection Rights (EEA Users)
You have the right to:
- Access Your Personal Data
- Correct inaccurate data
- Request deletion of Your data
- Restrict or object to processing
- Withdraw consent at any time
- Request data portability
- Lodge a complaint with the Finnish Data Protection Ombudsman
Request deletion of Your data
To request deletion of you data, please send a message to team@fivecode.net
Security of Your Personal Data
We implement appropriate technical and organizational measures to protect Your Personal Data, including encryption in transit and secure cloud storage. However, no method of transmission over the Internet is 100% secure.
Children’s Privacy
Our Service is not directed to individuals under the age of 18. We do not knowingly collect Personal Data from children under 18.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time. We will notify You of changes by posting the updated policy and updating the “Last updated” date.
- Email: team@fivecode.net
- Website: https://fivecode.net